Rank: Newbie
Joined: 6/12/2018(UTC)
Posts: 1
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I installed Matrikon Tunnller
but Failed and display this message
please help me
My OS version is 2012R2
pop up message
Upgrade Not Available
Software upgrades using the downloads from the MatrikonOPC website are not permitted
Please contact yout MatrikonOPC Account Manager for assistance.
Setup will now Exit.
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Rank: Advanced Member
Joined: 3/23/2017(UTC)
Posts: 30
Thanks: 1 times
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Hi, The message is not a error but the expected message. The message is displayed because you are trying to upgrade or reinstall Tunneller via web installer which is not allowed. To upgrade or to reinstall the software, you need to have full version of our setup. Please write to support@matrikonopc.com to receive full version of software. I hope this information helps :) Regards, Shubhi Gogna
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